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Return and refund policy

Return & Refund and Cancellation Policy

 

Payments via waimh.org

Annual Membership Dues and Infant Mental Health Journal subscriptions are effective Jan 01 - Dec 31.

All payments should be made in DOLLARS. Currently you have to pay with a bank transfer (invoice). The credit card option is currently unavailable. We apologise for the inconvenience and will correct this as soon as possible.

Payment Reference: In case of bank transfer please make sure that your name and member ID is forwarded together with the money.

Thank you for joining WAIMH.

If you are not entirely satisfied, we're here to help, so please contact memberships@waimh.org.

 

Cancellation of Infant Mental Health Journal subscription

You have 14 calendar days to cancel the additional Infant Mental Health Journal subscription, if needed. Only cancellation requests made by the means of (submitting a Contact form or) sending an email to memberships@waimh.org will be acknowledged. We do not acknowledge any cancellation requests by other means, i.e. through call and email to other email addresses of WAIMH.

Refunds

If you have paid too much for your membership or Infant Mental Health Journal you have 14 days to inform us and ask for the refund. Only cancellation requests made by the means of (submitting a Contact form or) sending an email to memberships@waimh.org will be acknowledged. Temporarily we will refund you with a check so please include your valid post address.

 

Contact Us

If you have any questions on how to cancel your WAIMH annual membership or additional Infant Mental Health Journal subscription, or to how to get a refund, please contact us at memberships@waimh.org.